How do I get in touch with someone at Groupon?
About This Article
- Type “Contact Groupon” in the search bar and press Enter (Windows) or Return (Mac).
- Click on the first heading and Contact Us.
- Click Live Chat for the fastest response (if it’s available).
- Click Send Us an Email.
How can I contact Groupon for a refund?
Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
Who are Groupon’s customers?
Groupon has 24.1 million active customers in North America, nearly 110 million mobile app downloads worldwide, and hundreds of thousands of shoppers in most cities. These customers are also obviously working well for merchants!
How do I complain to Groupon?
Contact Groupon’s London head office to make a complaint by calling their official phone number 0203 510 2373 where you can complain about the experience that a merchant offered you and if you have been sold a defective item.
How do I cancel a purchase on Groupon?
How to Cancel an Order
- On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
- Select the order you want to cancel.
- If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
- Follow the steps provided to complete cancellation.
What is Groupon Bucks refund?
Groupon Bucks received as a refund of the amount you pay will be added to your account by Groupon. Groupon Bucks received as a refund of the amount you pay do not expire. Groupon Bucks acquired through Groupon gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card.
Who is Groupon’s competitors?
As we analyze the future of group buying, we’ve assembled a list of 10 solid Groupon alternatives worth knowing.
- LivingSocial. LivingSocial is the second-largest daily deals site after Groupon, and the most similar to Groupon.
- Yipit.
- Scoutmob.
- Fab.
- Savored.
- Thrillist Rewards.
- Refinery29 Reserve.
- Woot.
How do I get hold of Groupon?
- Groupon UK has its dedicated contact number for any queries that you may have, which is 0203 808 4223.
- Call Groupon UK contact number helpline 0203 808 4223 if you would like to get in touch with a member of their customer service team.
Can Groupon Bucks be refunded?
Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon may also issue Groupon Bucks to your account for refunded purchases, or for other reasons within its discretion; or you may purchase Groupon Bucks in various increments on Groupon gift cards.
What is trade in voucher on Groupon?
We always hope you enjoy the deal you purchase, but if you change your mind about it, Trade In lets you swap it out for something brand new. When you trade in a voucher, you’ll receive Groupon Bucks you can use immediately to buy a different Local deal.