How do I speak to AT customer service?

AT Connect provides 24/7 technical support for our customers….AT Connect Customer Care Contact Information.

Web Conferencing Customer Care Toll-Free 1-888-796-6118
Billing & Invoice Inquiries Toll-Free 1-800-722-3481
Caller-Paid & International * 1-214-527-0032

What is the 1 800 number for AT?

When you have questions about any of your U-verse services or programming, either log on to, or call us at 1-800-288-2020 for assistance, including 24 x 7 technical support.

How do I call AT without service?

Call 800-331-0500 from any phone or dial 611 from your wireless device. You will still be able to connect to customer service even though service has been suspended.

How do I cancel my AT TV service?

You may cancel Your Subscription to AT TV at any time by calling 1-800-288-2020. You may cancel Your Subscription to AT TV NOW at any time by visiting [URL]. However, We do not provide refunds or credits for any partial-month periods or unwatched Content.

How can I get my old AT bill?

Access previous bills online

  1. Sign in with your User ID and Password.
  2. Select View profile in the upper-right corner.
  3. Select Billing and Payment options from the menu.
  4. Select Payment activity & options.
  5. If available, select Usage from bottom of the page and select History tab.

Can I replace AT modem with my own?

AT requires you to use their gateway for their fiber service. You can disable the router portion (pass through mode) and connect a much better router to it. There is also a way to use your own modem but AT will still charge you the monthly fee regardless of what you do once you signup for the service.

Why is ATT TV now no longer available?

AT TV Now was originally AT’s answer to no-contract streaming. The company saw an opportunity to simplify its offering to customers by phasing it out and experimenting with no-contract pricing for AT TV, Heikkila said.

Is AT getting rid of DirecTV 2020?

AT has entered into a deal with private equity firm TPG to spin off its DirecTV, AT TV and U-Verse business, according to an SEC filing released Thursday. Under the agreement, AT and TPG will form a new company called DirectTV.

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