What is Comcast auto attendant?

What is Comcast auto attendant?

An Automated Attendant ensures incoming calls receive prompt, consistent and professional treatment. Callers are able to select their desired destination via the available menu prompts offered. Note: One Automated Attendant is included with your VoiceEdge Select service. This feature may not be available in all areas.

What is auto attendant phone?

Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist.

How do I turn off automated attendants?

Steps to turn off auto attendant system override greeting

  1. Follow steps 1 through 6.
  2. Once in Override Screen select “Off” or press “6” for off.
  3. Hang up and the Day and Night general auto-attendant greetings will be enabled once again.

How do I set up an automated attendant?

How to Create an Auto-Attendant in 5 Steps

  1. Choose a Phone Number. First step is to determine which phone number you want to be routed through your auto attendant.
  2. Record a Greeting.
  3. Create Menu Options.
  4. Add Call Routing Rules.
  5. Choose phones.
  6. Efficiently Route Callers.
  7. Provide Callers with Quick Information.
  8. Elevate Your Image.

How much does Comcast VoiceEdge cost?

The VoiceEdge Mobility plan is the most affordable option, with prices starting at $29.95 per user, per month. For an added price of $60.00, you could connect to Comcast business internet services as well. For their VoiceEdge Select package, users can expect to pay $34.95 per month, per user.

How do I get rid of Comcast voicemail without listening?

To Manage Your Voicemail While Playing Back Your Messages:

  1. Press 7 to delete the message.
  2. Press 77 to delete the message while it is playing.
  3. Press 9 to save the message.
  4. Press 91 to mark the message as unread.
  5. Press 4 to replay the message.
  6. Press 1 to rewind the message ten seconds back.

What is the difference between auto attendant and IVR?

Do the terms Automated Attendant and IVR mean the same thing? It depends on who you ask. In traditional telecommunications, IVR refers only to systems that connect to a database, while Automated Attendant refers only to answering, routing and holding calls (functions that might be done by human attendants).

How do I setup an automatic phone system?

Here is how you can get an automatic phone menu for your business.

  1. Get a business phone line. Chances are, your business probably already has at least one telephone line.
  2. Make sure you have auto-attendant.
  3. Choose your business phone number.
  4. Define your groups.
  5. Record your message.
  6. Wait for the calls to flood in.

How do I send an automated call?

How to send your automated calls

  1. Create your recorded message. Simply record a voice message over the phone or choose from one you’ve previously saved.
  2. Send your automated calls. Select who you want your message to go to and when. That’s all there is to it!

How do I turn off voicemail on Comcast?

To disable Comcast voice mail, log in to the Digital Voice Center at the Comcast website. Select “Voice Mail” under the “Preferences” tab. From there, select how many times you want your telephone to ring before voice mail picks up the call. Save the new settings.

How to manage your automated attendant for Comcast Business?

Only an Admin can manage Automated Attendant settings. Five Automated Attendants are included with your Business VoiceEdge service, to add an additional Automated Attendant, call (877) 761-7401. The following content is applicable to Business VoiceEdge customers. If your experience looks different than below, please click here.

How to add an automated attendant to voiceedge?

Five Automated Attendants are included with your Business VoiceEdge service, to add an additional Automated Attendant, call (877) 761-7401. The following content is applicable to Business VoiceEdge customers. If your experience looks different than below, please click here .

How to manage your Comcast Business voiceedge manager?

Sign in to My Account and select Business VoiceEdge Manager from the Services menu. Select Automated Attendant. Select the Expand icon to view the Keypad settings of a specific Automated Attendant. Select Business hours or After hours to create or view different keypad settings for that Automated Attendant.

Can You Use Your Comcast Business phone number?

Equip your office with business-grade phones and keep your current phone number. Desk and cordless options are available. With the Comcast Business App, customers can use the features of their business phone service, on any device, wherever they go. Make calls from your business phone number, even when you’re not in the office.

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