What are the job responsibilities of a customer service representative?
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
What is Publix job description?
A Publix cashier completes customer transactions on the cash register. Key job duties include scanning items, applying coupons and promotional codes, checking prices, processing payments, and making change.
What does a front service clerk do at Publix?
Our Front Service Clerks (or Baggers) help distinguish us from our competitors by offering carryout service to our customers’ vehicles. They interact with customers constantly, and often make a customer’s final impression of the store and our level of service.
Why does Publix have good customer service?
Publix has paved the way for exceptional customer service by instilling strong principles in their employees to focus on customer satisfaction over price and quality.
What are some interview questions for customer service?
Customer Service Questions Asked in a Job Interview
- What is customer service?
- What does good customer service mean to you?
- Why do you think you’d be a good fit with our company?
- Why do you want to work in customer service?
- Tell me about a time you had to deal with a difficult customer, and how you handled it.
What are the requirements to work at Publix?
Entry-Level Jobs at Publix
| Position | Age Requirement |
|---|---|
| Front Service Clerk (or Bagger) | at least 14 |
| Grocery Clerk | at least 16 |
| Meals Clerk (or Demonstrator) | at least 18 |
| Meat Clerk/Seafood Clerk | at least 18 |
How do Publix employees get paid?
5 answers. Yes Publix does pay weekly. Pay period start on saturday and end on friday. I receive pay via direct deposit and I believe that is bi-weekly.
How long is Publix cashier training?
2-4 weeks, depending how quickly they can grasp the concepts.
What is Publix phone number?
1-800-242-1227
Call 1-800-242-1227 for store-related comments. For questions relating to personnel, payroll, benefits, stock, employment, real estate, or accounting, call 1-863-688-1188. Our Customer Care Department hours are 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to noon on Saturdays.
How does Publix train their employees?
Maintaining the Publix Culture Training is provided in three venues: Through on-the-job training from department experts or store managers. In computer training available in the store. At workshops with peers, held at various locations.
What does a front service clerk at Publix do?
Our Front Service Clerks (or Baggers) help distinguish us from our competitors by offering carryout service to our customers’ vehicles. They interact with customers constantly, and often make a customer’s final impression of the store and our level of service.
What’s the job description of a Publix Bagger?
Provides premier customer service, including greeting customers and answering their questions. Bags groceries. Takes customer carts to the parking lot and unload groceries into customer vehicles. Carries bags to customer vehicles when necessary. Helps customers locate products throughout the store. Restocks bags.
What kind of job can you get at Publix?
If you find it satisfying—even fun—helping others, come see how well you fit in at Publix. Every job at Publix demands dedication to serving our customers.
How to contact Publix Super Markets by phone?
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