Can you get a refund from Volaris?
You are entitled to cancel your domestic flight and get a refund by notifying Volaris within 24 hours after the ticket was purchased and provided you have not checked in for the flight, either by electronic means or at the airport; otherwise no refund shall apply.
How do I contact Volaris customer service?
Phone numbers: Mexico +52 (55) 1102 8000, the United States +11 855 VOLARIS (8652747), Guatemala +502 2301 3939, Costa Rica +506 4002 7462, El Salvador +503 2504 5540, Colombia +57 1744 3272, Honduras +504 2202 7900 and TTY- +1 (855) 425-2002.
Does Volaris require Covid test?
Traveling to the US is safe and easy Children under 2 years old do not have to take the test to travel. *Plan and arrive at the airport between 2 and 4 hours before the departure of your flight. The testing requirement also applies to passengers that have received the vaccine.
How much does it cost to cancel a flight with Volaris?
If you cancel your Volaris Airline flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Volaris Airline cancellation fee. You can also make a cancellation request after canceling your flight ticket.
How much does Volaris name change cost?
Name change/correction policy of Volaris Airlines Volaris Airlines passengers can make changes to their booking name 4 hours before the scheduled departure. Volaris name change fee remains between $0-$400 which vary depending on the factors such as route of the journey and the type of ticket.
Can I travel within Mexico without a passport?
Yes, just like when traveling by land or air, you will need a valid United States passport when entering Mexico. You can also use a valid passport card if you do not have a passport book.
Can Mexicans fly to the US?
A visa is required for any Mexican citizen visiting the United States. In addition, an entry permit is required for Mexican visitors traveling beyond the immediate border area. Other nationalities, please visit a U.S. Consulate or Embassy before traveling to the United States.
What is the best day to book a flight on Volaris?
Book on Weekdays (Midnight) Monday to Wednesday are considered to be those days when you get a higher chance of getting a discounted airfare.
How strict is Volaris with carry-on?
Unlike many low-cost carriers (for example, the United States’ Spirit Airlines) Volaris are not so strict with carry on and it is flxible with its allowance for carry-on bags. your two items can exceed 22 lbs in weight, or have a size above than 22.4″ x 15.7″ x 12.9″.
