Why is my gas card saying fail?
‘Invalid Card’, ‘Card not accepted’, ‘Card Fail’ and ‘Please wait’. And it doesn’t change when you put in your gas card. Wipe the card with a dry cloth and put it back in the meter. If the message disappears then your card’s broken.
What do you do when your gas meter says fail?
If you’ve got an error message You can fix most problems by wiping your key or card with a clean dry cloth and putting back in your meter. It’s also worth checking you’re using the right key or card. If you use an old key or card, or someone else’s, you’ll get an error message.
How do I reset my British Gas gas meter?
Restore my gas supply using my meter
- Ensure that all gas appliances are switched off.
- Press button A on your gas meter to wake the screen.
- Press B on your gas meter.
- Press and hold A until you hear the supply come on.
How do I activate my gas card?
Activating your card
- Put your key or card into the meter for at least a minute to activate it.
- Top up your key or card at a convenient Payzone or Post Office.
- Put the key or card into your meter. Electricity credit will transfer automatically.
How do I re enable my gas supply SSE?
Press and hold the ( OK ) button on the main Prepay screen. Press the ( OK ) button to scroll through the menu until you reach Info—Supply. Then press and hold the ( OK ) button to enter. Press and hold the ( OK ) button to re-enable supply.
What happens when gas meter battery dies?
While electric smart meters are wired into the National Grid, the gas ones are powered by batteries designed to last for at least a decade. Once the gadget dies, the gas supply in some cases is automatically turned off and an engineer has to replace the battery unit before the supply is reconnected.
Who is responsible for faulty gas meter?
Your supplier is responsible for making sure your meter works properly. If you’re a tenant and your landlord pays the energy bills, tell them you think the meter might be faulty. They will be responsible for contacting the energy supplier and sorting out the issue.
How do I know if my gas meter is faulty?
If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it’s probably faulty. If it’s a gas meter, you might have a gas leak – report it immediately to the National Grid Gas Emergency line on 0800 111 999.
Who do I report a faulty gas meter to?
If the meter is still moving, it’s probably faulty. If it’s a gas meter, you might have a gas leak – report it immediately to the National Grid Gas Emergency line on 0800 111 999. You should contact your supplier to investigate the problem with your meter. They can arrange for it to be tested.
What does error 35 mean on gas meter?
Error 35 would show on your meter if you’ve topped up with the wrong card, @ragrose22. We’ll need to get a new card sent out to you, and potentially arrange a refund if the credit hasn’t been added on. Could you message us on Facebook or Twitter please? You’ll just need to confirm your name, DoB and account number.
Is there a problem with my gas card?
Gas card problem – card fail. Gas card problem – card fail. Gas card problem – card fail. Hi sorry didn’t know where to put this so put it here… I’ve got a gas pre-payment meter, have had it for nearly 2 years now.
What causes a credit card to fail 35?
Give the chip on the card a little wipe with a clean cloth. Then when you insert the card bend it a little so it forces the chip to make contact with the sensor inside the meter. Fail 35 is often caused because the chip isnt making a good contact with the inside of the meter.
Why does my Scottish Power card fail 35?
Fail 35 is often caused because the chip isnt making a good contact with the inside of the meter. Hopefully this works, if not, then give Scottish Power a call in the morning. This discussion has been closed.
