How do I contact Fidelis Care?

Call 1-888-FIDELIS (1-888-343-3547), TTY: 711. Find a Fidelis Care office near you.

What is Fidelis Care email address?

Email: [email protected].

Is Fidelis Care New York Medicaid?

Coverage is provided through Medicaid Managed Care, Qualified Health Plans, Child Health Plus, Essential Plan, Health and Recovery Plan, Managed Long Term Care, Medicare Advantage, Dual Advantage, and Medicaid Advantage Plus. Regional offices are located in New York City, Albany, Syracuse, Rochester, and Buffalo.

What insurance company is Fidelis Care?

Centene Company
Add Skills to Search. Fidelis Care, a Centene Company, provides quality, affordable health insurance coverage for more than 2.1 million children and adults of all ages and at all stages of life in New York.

How can I talk to Fidelis representative?

Contact Us

  1. Visit Us!
  2. Call Us. Toll Free, Available 24/7. By Phone: 1-888-FIDELIS. By TTY: 711.
  3. Mailing Address. Member Services Department. Fidelis Care. 25-01 Jackson Avenue. Long Island City, NY 11101.

Is Fidelis good insurance?

Fidelis Care also received an overall quality rating of 5 stars for health plan performance as part of the New York State Department of Health’s 2017 Consumer’s Guide to Medicaid and Child Health Plus Managed Care Plans.

How do I cancel my Fidelis account?

TTY users should call 1-877-486-2048. You may call 24 hours a day, 7 days a week. If we end your membership in our plan, we must tell you our reasons in writing for ending your membership.

Is Fidelis part of Obamacare?

— Fidelis Care, one of the biggest Obamacare health insurers in New York state, is selling its operation to a national public company that specializes in government-sponsored health insurance programs. Fidelis had the largest market share in the state for private Obamacare plans as of Jan. 31.

Is Fidelis Care Free?

Everyone Covered. Any time of year. Fidelis Care offers free or low-cost health coverage year-round to New Yorkers of all ages and at all stages of life.

Does Fidelis cover emergency room visits?

Fidelis Care does not cover services by out-of-network providers, EXCEPT: For emergency services. When a request for prior authorization to see an out-of-network provider is approved.

What does Fidelis dental cover?

Our policies cover preventative care – routine dental cleanings and vision screenings to help our clients preserve their vision and dental health. Our policies also cover vision correction, including glasses and contact lenses, as well as fillings, root canals and extractions.


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