How do I reset my NAB EFTPOS machine?

Press the green ENTER key. Power off.
Remove the terminal from its base and any power source. Press and hold the Func and yellow CLEAR keys together. Cancel an action.
Press the red CANCEL button. Change terminal passwords.
Contact the Merchant Service Centre. Idle State.

How do I restart EFTPOS terminal?

To REBOOT, hold down both the [FUNC] and [CLEAR] keys on the terminal at the same time. To POWER OFF, power from the POS will need to be cut-off. The terminal can’t be shut down locally as it is powered via USB.

How do I fix my EFTPOS machine?

Fix it

Turn your terminal off and then back on – we’re not kidding! Rebooting your terminal can fix most minor technical issues.
Make sure your internet is working by testing it on another device.
Check if the cables are in the correct ports and aren’t loose.

How do you unfreeze an EFTPOS machine?

What can I do if my terminal is frozen?

Disconnect your device from the charger (if applicable)
Turn off your device by unplugging it from a power source and holding down the red button until the screen turns off.
Wait 15 seconds.
Plug it back into a power source or hold down the Green button for approx 10 seconds.

Why is my Eftpos machine not printing?

If your terminal is printing blank: Check to see if the paper roll is inserted correctly. If it’s inserted incorrectly, it will print blank due to the thermal paper. Open the printer cover, drop the paper roll into the paper holder with paper coming out of the bottom of the roll towards print head.

How do I get an Eftpos machine?

How do I get an EFTPOS machine?

Choose a plan that suits your monthly transactions.
Apply online in 10 minutes (5 minutes for existing customers).
Once your application is approved and your ID is verified, you should receive your EFTPOS 1 machine within 5 business days.
Step 1 – Request a callback.

How do I connect my Eftpos to WiFi?

You can scan for WiFi on your EFTPOS 1 terminal by following these simple steps:

Select Utility on the main menu.
Select Network.
Select WiFi.
Select Scan New.
Available WiFi networks will be shown on the screen.
Enter the WiFi password then press Enter.
The WiFi signal icon will now display on the idle screen.

How do I get an EFTPOS machine?

Can you use Eftpos online?

EFTPOS cards can’t be used for online purchases, but debit cards can. With EFTPOS, you only have the option of either savings (SAV) or cheque (CHQ). In most cases, banks don’t charge you for making purchases with Visa or MasterCard.

Can a NAB EFTPOS terminal support multiple merchants?

The NAB EFTPOS Mobile terminal can support multiple merchants. This allows multiple merchants to process transactions on one terminal with separate settlements for each individual merchant. If your terminal supports multiple merchants, then there must be a Primary merchant identified.

How can I get help with my NAB terminal?

Get help with your terminal and learn more about chargebacks. NAB has achieved Canstar’s 5 STAR RATING for Most Satisfied Customers, Small Business Merchant Services for 2020. Some merchants who use Verifone Eftpos Mobile terminals will receive a phone call from our service provider, on behalf of NAB, to replace their terminal.

How much does NAB EFTPOS mobile cost per month?

NAB EFTPOS Mobile comes with a rolling contract that can be cancelled with 60 days’ written notice any time. There is no contractual commitment apart from that, nor is there a setup or installation fee. The card machine is rented for a monthly fee: $25 per month for a standalone terminal or $35 a month for a terminal integrated with a POS system.

Can a Verifone EFTPOS terminal be replaced by NAB?

Some merchants who use Verifone Eftpos Mobile terminals will receive a phone call from our service provider, on behalf of NAB, to replace their terminal. Visa and Mastercard make regular changes to their Interchange Rates. Keep up to date with changes to interchange fees and rates.