How do I speak to a Mediacom representative?

In the event you experience a problem with your bill or services, you can call Mediacom at 1-855-MEDIACOM, which is available 24 hours a day.

Does Mediacom offer senior discounts?

Mediacom’s internet and cable TV bundles start at $49.99 a month, but they’re also part of the Connect2Complete program, and qualifying seniors can receive internet for $9.95 a month.

Why is Mediacom internet so bad?

If you’re experiencing slow internet and you have no idea what the problem could be, there is a possibility the channel your wifi is on has issues. Different wifi signals tend to connect to different channels. In this case, your wifi channel might be overloaded, causing the slow internet connections.

Is Mediacom a cable company?

Mediacom Communications Corporation is the United States’ fifth largest cable television provider based on the number of video subscribers, and among the leading cable operators focused on serving smaller cities and towns. Mediacom is headquartered in New York and incorporated in Delaware, United States.

How do I cancel my Mediacom service?

Cancellation Window. You may cancel this Commitment Agreement without an ETF within 90 days of signing this Commitment Agreement, provided that your account is in good standing, by calling Mediacom’s Customer Service Department at 1-855-633-4226 returning any equipment and paying all outstanding amounts owed.

How can I lower my Mediacom bill?

How-To Reduce your cable bill from Mediacom

  1. Make sure your bill is correct.
  2. Pick the services that you really need.
  3. Use discounts and promotions.

Why did my Mediacom bill go up?

Fees will vary, particularly for subscribers on promotional rates. Customers were notified of the rate hikes in their January bill, Peters said. The television price hikes are mostly the result of increasing fees that stations charge Mediacom, Peters said.

Does Mediacom slow down internet?

Conclusion: Mediacom Slow Internet Naturally, the only thing left to do at this point is to contact them and see what they can do to resolve the problem.

What is Mediacom Internet speed?

Mediacom internet packages and pricing

Price* Download/upload speeds up to Data cap
$49.99/mo. Download: 100 Mbps Upload: 10 Mbps 1,000 GB
$79.99/mo. Download: 1,000 Mbps Upload: 50 Mbps 6,000 GB

Who is the parent company of Mediacom?

Mediacom Communications Corporation
Mediacom/Parent organizations

Does Mediacom have a cancellation fee?

If you terminate this Commitment Agreement by cancelling any Service or all of the Services or if the Services are terminated based on non-payment or other cause before the end of the Term, you agree to pay Mediacom an early termination fee (“Early Termination Fee” or “ETF”) of up to $240.00 for two and three year …

Is Mediacom losing customers?

Mediacom lost about 15,000 video customers in the period, up from the 6,000 it shed in the prior year. The company added 10,000 telephone customers, less than the 22,000 it added in Q3 2017. At 9,000 new subscribers, broadband additions were even with the previous year.

What is the phone number for Mediacom customer service?

Mediacom customer service is ideal for current internet, TV and home phone customers. Available 24/7. Call Mediacom customer service to: Mediacom customers can call for tech support or text 66554 for quick answers to your device and service questions. Need to check the status of an existing order or installation appointment?

What are the phone numbers for Mediacom Fiber Enterprise Solutions?

Her digits, by the way, are 66554 (MOLLI). Mediacom business customers have their very own hotlines. If you run a small to medium business, call 1-844-339-4170. If your business is larger, call Mediacom’s Fiber Enterprise Solutions at 1-855-612-0039.

How can I find out if there is a Mediacom outage?

You can check outages by using the MobileCare App, by contacting customer service or by looking at your Mediacom account dashboard. The Mediacom Outage area should contain detailed information on any service issues currently in progress.

How can I cancel my Mediacom Internet service?

To cancel your Mediacom service, call the Mediacom customer retention department at 1-877-481-2225 Monday–Friday from 7:00 a.m. to 8:00 p.m (ET). In CableTV.com’s 2020 customer satisfaction survey, Mediacom finished in 9th place overall among the top 10 internet providers in the country.

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