Does Patagonia repair rips?
There are a few ways to get your item repaired: Small holes or tears can be permanently fixed with gear patches. Visit a Patagonia-owned store, where our knowledgeable staff can perform minor fixes on-site, guide you through a self-repair or send your item to our repair team in Reno, Nevada.
Do you need a receipt for Patagonia repair?
If you don’t have a receipt or proof of purchase, you will be credited with an Electronic gift card at the last sale price. It can take up to 30 business days during peak times to process your repair.
How long do you have to return something to Patagonia?
Returns are accepted within 90 days of purchase. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not meet your expectations, you may contact Customer Service within 90 days of the purchase date for a refund.
How do I send items to Patagonia for repair?
You will need a Patagonia.com account to start the Repair Process. Head over to our Returns and Repairs page. We offer a $5.00 flat rate shipping label that includes tracking and insurance. Print the shipping label, drop off your package and wait for the magic to happen!
Will Patagonia repair other brands?
If you’ve ripped or otherwise messed up your pricey Patagonia puffy jacket or any other piece of gear they make, the outdoor brand will take it back and repair it for you. They’ll also accept unwanted garments if you’re no longer trying to put out the, “I might be headed into the backcountry after work” vibe.
How long do Patagonia repairs take?
19 weeks
Our repairs team strives to make your gear look and function like new for many years to come. Repairs typically take up to 19 weeks, but during peak times it can take longer. We appreciate your patience while your item is with us.
What’s the return policy for Patagonia?
You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
When did Patagonia start repairing clothes?
2005
“If it’s broke, fix it!” is a Patagonia company motto, and the company takes the motto seriously. It has operated a recycling and repair program, Worn Wear, in various permutations since 2005.
How can you tell a fake Patagonia?
How to check if your Patagonia Gear is Fake
- The Logo. The logo on your jacket should be in exactly the same spot that it’s in on the jackets in the photos on Patagonia’s website.
- Zippers. Sometimes, fake gear dealers use the wrong zipper pulls on their jackets.
- Zipper garages.
Can I return used Patagonia?
Simply use our Return Form or visit a Patagonia-owned store. You will be issued a Patagonia merchandise credit for the last known sale price. If you can provide a receipt or other proof of purchase, we will refund what you paid in the form of a merchandise credit.
Can I exchange Patagonia without receipt?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
Why Patagonia is so expensive?
Quite a lot of Patagonia items are made from either eco-friendly or recycled materials. And they’re trying to increase the number of such items annually – in 2020, 72% of their line was made with recycled materials. They hope to bring that number up to 100% eventually.
