What is Ventra vending?
How do you use Ventra Vending Machines? It’s simple. Just follow the directions on the screen. You’ll be able to easily purchase Ventra Cards or single-ride and one-day tickets. You’ll also have the option to add passes or transit value to your Ventra Card at no extra cost, and check our balance.
How do Ventra cards work?
Ventra Cards are used with transit value and passes for regular fares and transfers. Fare you load to your Ventra Card’s transit account can be seen and managed at vending machines, online, in the Ventra app(Opens in a new window) and by phone. They can also be ordered online or by phone.
Where can I reload my Ventra card?
Customers can get and reload Ventra Cards at hundreds of vending machines, local retail outlets, the Ventra app, the VentraChicago.com website, or by phone at 877.
What is Ventra mobile?
Ventra Card in Google Pay brings all the features of a Ventra Card to an Android device. Plus, riders can view their transit balance, check their pass expiration date, and quickly connect to the Ventra app to add transit value and/or passes all in the Google Pay app.
How do I get money off my Ventra card?
Refunds can be issued for either the money in the transit account, any unused unlimited rides passes or a combination of the two with a maximum value of $300. Riders who want to seek a refund have to either call Ventra customer service at 1-877-669-8368 or stop by the Ventra customer service center, 165 N.
Can you use your phone for Ventra?
Yes! Ventra is designed to accept a digital Ventra Card on your Android smartphone, iPhone or Apple Watch. The Ventra Card on Google Pay, iPhone and Apple Watch brings all the features of Ventra Cards straight to your phone or watch.
Do Ventra cards expire?
All current silver Ventra Cards have an expiration date printed on the front. Cards will function as normal until the end of the month printed on the front of the Card. Once a Card expires, it can no longer be used for transit and a new Card must be purchased.
Can I take money off my Ventra card?
Can I use my phone to pay CTA?
Now, CTA and Pace riders will be able to simply tap their NFC-enabled Android™ phone at CTA rail stations or aboard CTA or Pace buses to pay for rides using Ventra Card in Google Pay. Customers will not be required to carry a plastic Ventra card.
Is Ventra app safe?
The Ventra app is a safe and convenient way to buy and display Metra tickets on your smartphone with a credit or debit card or a Ventra account. It’s like having a Metra ticket vending machine in your pocket. The app has a simplified user interface and dashboard for train or bus tracking and account management.
Do Ventra funds expire?
Do Ventra U-Passes expire? If their card is expiring, they will need to purchase a new, regular full fare Ventra Card to continue travel. If you have a balance of unused funds or unused passes and if your card is registered, you may transfer your balance to your new card by calling Ventra Customer Service.
Can I use my phone as a Ventra card?
Where are the Ventra Vending machines in Chicago?
Ventra Vending Machines (VVMs) are available at all ‘L’ (train) stations and at CTA’s general offices at 567 W. Lake Street, Chicago. VVMs are also located at these five sites:
Where can I buy a Ventra gift card?
You can purchase a new Card: At a Ventra Vending Machine At one of 1,000 retail locations At VentraChicago.com By calling 1.877.669.8368 By visiting the Ventra Customer Service Center at 567 W. Lake St.
Where is the Ventra call center in Chicago?
It is located at 567 West Lake Street, 2nd floor, Chicago, IL 60661 – at the CTA headquarters. The Ventra Customer Service Center’s operating hours are Monday through Friday from 8 a.m. to 4:30 p.m. CST. The Ventra Customer Call Center can be reached at 1.877.NOW.VENTRA (1.877.669.8368).
Where can I reload my Ventra transit card?
Ventra is the fare payment system for Pace, CTA, and Metra. Customers can get and reload Ventra Cards at hundreds of vending machines, local retail outlets, the Ventra app, the VentraChicago.com website, or by phone at 877.NOW.VENTRA. With so many options, reloading transit value or a pass is easy whether you’re using cash or a credit card.
